One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A service for vessel owners applying for exemption from certain provisions of international maritime agreements that cannot be fulfilled for one reason or another

  1. . Examination request letter from the beneficiary
  2. . Documents of the vessel or marine vehicle
  1. . Determine the location of the vessel or the marine vehicle
  2. . Providing all the documents of the vessel or the marine vehicle
  3. . Pay the fees
  1. beneficiary
  2. The beneficiary submits a request for an exceptional inspection of the marine unit and attaches documents for the ship or marine unit
  3. Non-electronic
  4. day
  5. Specialist
  6. The employee will review the application and set a date for the inspection - determine the inspection fees according to the location - request the beneficiary to pay the fees according to the list of fees
  7. Non-electronic
  8. Two days
  9. Specialist
  10. The department sends the inspection team to the location of the marine unit. The team prepares a report on the inspection and asks the beneficiary to provide the deficiencies in the marine unit.
  11. Non-electronic
  12. week

Customers Service

Customer Service Number

24685000 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM