One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

To renew the document determining the number of staff on sailing and non-sailing vessels their qualifications

  1. Vessel certificate
  1. . The authority's recommendation supports issuing the exemption certificate
  2. . There is a valid reason for the exemption request
  3. . The vessel requesting exemption is registered to carry the Omani flag
  1. beneficiary
  2. Submit the application by filling out a paper form and sending it in person or by mail or e-mail
  3. Semi-electronic
  4. 20 minutes
  5. Specialist
  6. The concerned employee reviews the application
  7. Non-electronic
  8. one day
  9. Specialist
  10. Completing and delivering the application to the beneficiary and collecting the fees
  11. Non-electronic
  12. 30 minutes

Customers Service

Customer Service Number

24685000 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM