One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Obtaining a renewal of a license to drain waste water into evaporation ponds

  1. § Periodic maintenance report for the safety of ponds
  2. § A copy of the previous license
  1. Royal Decree No. 114/2001 related to the Environmental Protection and Control of Pollution Law
  2. - The Sultani Decree No. 115/2001 related to the Law on the Protection of Drinking Water Resources from pollution
  3. - Ministerial Resolution No. (12/2017) amending some provisions
  4. - Ministerial Resolution No. (55/2002) to amend the list of some provisions for the reuse and drainage of wastewater
  5. - Adherence to the technical requirements of the licenses issued by the authority
  6. Other conditions:
  7.  Obtain an environmental permit
  1. beneficiary
  2. Submit the application electronically via the authority’s website, with the attachment of all the required documents
  3. electronic
  4. hour
  5. Specialist
  6. That the competent employee study and evaluate the application
  7. electronic
  8. a work day
  9. Specialist
  10. The competent employee should visit the field and prepare the report
  11. electronic
  12. 3 hours
  13. Decision maker
  14. The application is approved is the benefit of all the requirements
  15. electronic
  16. Two minutes
  17. beneficiary
  18. The applicant must pay the electronic payment and receive the application electronically after its approve
  19. electronic
  20. instant

Customers Service

Customer Service Number

80071999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM