One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The municipality’s approval to start civil works on the site.

  1. 1. Undertaking of the executing contractor
  2. 2. A certified copy of the electricity map from the electricity company distributing to the region.
  3. 3. Color Undertaking (signed and stamped by both the owner and contractor).
  4. 4. Signature submission form.
  1. Submit the application through the contractor executing the project
  2. - Commitment to technical requirements
  1. beneficiary
  2. Fill in the initiation request data so that it includes the entire owner’s data, the land piece and the consultant designed by the service provider. Attach the required documents., And pay the application for obtaining the service.
  3. electronic
  4. 10 of the
  5. Specialist
  6. Pointing out the beneficiary to accept the request or fulfill the notes - if any -, and notify the beneficiary on the date of the technical inspection of the site.
  7. electronic
  8. 5 of the
  9. Specialist
  10. Conducting the technical inspection of the site to ensure the work of a fence or wall around the piece according to the specifications, as well as the project board, according to the form prepared before proceeding to implement in the case of new projects.
  11. Non-electronic
  12. one day
  13. beneficiary and specialist
  14. The contractor deposits a cash amount or a bank guarantee of (2%) of the value of the business as insurance for removing waste (depends on the required building area), and the license is issued
  15. electronic
  16. 10 of the

Customers Service

Customer Service Number

26731111 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM