One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A service granted for the purpose of obtaining a renewal of an environmental permit to practice a specific activity after making sure of its environmentally safe

  1. Proof of ownership of the land or the lease contract and the survey drawing
  2. - A copy of the approval of the General Organization for Industrial Estates to which the project is to be established, in case the project is established within its approved industrial zones
  3. The approval of the Ministry of Commerce, Industry and Investment Promotion indicating the annual production capacity for industrial projects
  4. - The approval of the Ministry of Heritage and Tourism, in addition to the internal and external maps for tourism projects
  5. - The approval of the Ministry of Agriculture, Fisheries and Water Resources, indicating the annual production capacity for agricultural projects
  6. Environmental Impact Assessment Study (if required)
  1. - Royal Decree No. (114/2001) issued by the Environmental Protection and Control of Pollution Law
  2. Ministerial Resolution No. (48/2017) to issue a regulation regulation for issuing environmental permits
  3. - Adherence to technical requirements for permits issued by the authority
  1. beneficiary
  2. The beneficiary submits the application after the end of the specified period
  3. electronic
  4. half an hour
  5. beneficiary
  6. Payment electronically
  7. electronic
  8. minute
  9. Specialist
  10. The request has been studied and evaluated in terms of environmental
  11. electronic
  12. 3 days
  13. Specialist
  14. The inspector visits the field to ensure environmental commitment
  15. Non-electronic
  16. hour
  17. Decision maker
  18. The official evaluates and accredits
  19. electronic
  20. one day
  21. beneficiary
  22. The applicant, the applicant receives the permit
  23. electronic
  24. instant
  25. beneficiary
  26. The application is submitted electronically in an investment system easily
  27. electronic
  28. 10 minutes
  29. beneficiary
  30. The beneficiary pays and receives the permit
  31. electronic
  32. instant
  33. Specialist
  34. The employee studies and evaluates the application
  35. electronic
  36. 10 minutes
  37. Specialist
  38. The employee studies and evaluates the application in terms of the environment
  39. electronic
  40. 3 working days
  41. Specialist
  42. The inspector performs a field visit to ensure environmental commitment
  43. Non-electronic
  44. hour
  45. Decision maker
  46. Leaders of evaluating the environmental impact and the visit report
  47. electronic
  48. a work day

Customers Service

Customer Service Number

80071999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM