One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Receiving, receiving and registering the requests of auditors (citizens / private institutions) through (reception / phone / e -mail / electronic services portal) and providing them with the required information regarding their requests by transferring requests to the competent authorities (various work sectors in the governorate) to decide and treat them and then respond to Applicants via the auditors services department

  1. Documents related to the type of request (following up on services and licenses transactions / submitting a proposal / submitting a complaint / submitting an initiative)
  1. nothing
  1. Specialist
  2. Fill out the application data and determine the type of application (follow -up of services and licenses transactions / submit a proposal / submission / submission of an initiative) 2. The documents attachment - if any -
  3. Non-electronic
  4. 10 of the
  5. Specialist
  6. Review the requests of the auditors and transfer them to the competent authorities.
  7. Non-electronic
  8. One working day
  9. Decision maker
  10. Requesting requests by the competent authorities.
  11. Non-electronic
  12. 1-60 days
  13. Specialist
  14. The beneficiary's notification of the results of studying requests.
  15. Non-electronic
  16. 5 of the

Customers Service

Customer Service Number

26731111 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM