One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Amending a license in the hole is issued by the municipality to carry out civil works outside the number of plots of land in accordance with the documents and maps approved by the competent authorities.

  1. 1. Electronic version (PDF) of the project's illustrative maps in all details.
  2. 2. An electronic version (PDF) of the maps of the excavation path and civil works approved by the relevant authorities according to the type of project.
  3. 3. The project operating the project (Work Order) or a letter from the royal authority showing the cost of the project and the date and end of the project.
  4. 4. A copy of the municipal licensing documents, the affiliation certificate for the Oman Trade and Industry Chamber, and the commercial registry is valid for the executing contractor.
  5. 5. The contractor pledged to remove waste.
  6. 6. The consultant pledge, if any.
  1. The contractor pledge.
  2. - The approval of the competent authorities.
  3. Operating order
  1. beneficiary
  2. Raise the plans or the amended excavation path
  3. electronic
  4. hour
  5. Specialist
  6. Technical report
  7. electronic
  8. one day
  9. Specialist
  10. The adoption of maps by the municipal engineer and verifying the validity and accreditation of the attached documents.
  11. electronic
  12. hour
  13. Decision maker
  14. Adoption of the request after checking the completion of the study process, reviewing the attached maps and documents and paying fees.
  15. electronic
  16. half an hour

Customers Service

Customer Service Number

26731111 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM