One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service allows the beneficiary of a flight request at certain costs according to the type of flight (passenger transport - a load transmission - a bird ambulance) according to certain procedures and requirements.

  1. 1. A Request letter with details
  2. 2. A guarantee check before the trip
  1. There are no specific requirements
  1. Specialist
  2. The beneficiary submits the application via email, phone, or request message.
  3. Non-electronic
  4. 5 minutes
  5. Specialist
  6. The request is studied by the service provider in all its aspects in terms of the possibility of doing work technically and if it corresponds to the standards and legal requirements in force.
  7. Non-electronic
  8. One hour as a maximum
  9. Decision maker
  10. The decision maker adopts the request or not after reviewing the outputs of his studies.
  11. Non-electronic
  12. 10 minutes

Customers Service

Customer Service Number


Working hours (call center / customer services)

24 hours