One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service provides transaction settlement between various licensed banking institutions in the Sultanate and Gulf networks by the end of the specified workday, along with managing disputes and claims related to transactions between licensed banks and their settlement.

  1. Transaction data from ATM
  2. (ATM Roll)
  3. And the payment voucher from the point of sale
  1. nothing
  1. the system
  2. Local banking and financial institutions submit claims through the system
  3. electronic
  4. 10 days for ATM transactions and 18 days for sales points
  5. Specialist
  6. The other party (another institution / bank) responds to the claims, either by approval or rejection, with the attachment of evidence
  7. electronic
  8. 10 days for ATM transactions and 18 days for sales points

Customers Service

Customer Service Number

24777777 968+

Working hours (call center / customer services)

08:00 AM - 03:00 PM