One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service provides a linkage between licensed financial and banking institutions within the Direct Debit (DD) and Management Mandate System (MMS). This facilitates direct debit transactions between local banking institutions, which in turn enables customers to authorize the regular deduction of specific amounts from their bank accounts for a predetermined period, based on the agreement made through the official Direct Debit Authorization form. On the other hand, businesses can also benefit from offering installment payment services to their customers, thereby increasing their purchasing power.

  1. The commercial register of the merchant or establishment.
  2. The remaining documents and procedures are to be provided by the submitting institution, related to the Know Your Customer (KYC) and due diligence procedures.
  1. The merchant or institution must have a bank account in a local bank in order to be able to obtain this service
  1. beneficiary
  2. By linking the licensed banking and financial institutions in the system, the merchant or the institution can submit a request to obtain a direct deduction form through the institutions provided to the service.
  3. Semi-electronic
  4. It depends on the service provided for the service like local banks
  5. Specialist
  6. The licensed institution completes all technical and legislative procedures.
  7. Semi-electronic
  8. It depends on the service provided for the service like local banks
  9. Specialist
  10. Then the direct deduction form of the merchant or institution is provided.
  11. Semi-electronic
  12. It depends on the service provided for the service like local banks

Customers Service

Customer Service Number

24777777 968+

Working hours (call center / customer services)

08:00 AM - 03:00 PM