One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

An electronic service through which information and details about granting commercial concessions are displayed. Small and medium-sized enterprises can also register on the Commercial Concession Page, enabling them to market themselves in local, regional, and global markets.

  1. 1- Commercial Registry (Foundation Data)
  2. 2. The brand logo
  3. 3. Approval license of the brand
  1. That the institution is registered with the Small and Medium Enterprises Authority
  2. - That the brand is registered with the Ministry of Trade, Industry and Investment Promotion
  3. - The brand is not less than three years old
  4. - The brand must have a widespread and stable marketing power
  5. - That the institution owns at least two branches, inside or outside the Sultanate, and that each of them has completed one year of operation
  6. - Proof of the implementation of the excellence system for concession for a period of at least a year
  1. beneficiary
  2. The concerned person enters the authority’s website and then from the list of services, he selects the commercial concession service and then enters the system and fills the form
  3. electronic
  4. 5
  5. Specialist
  6. The application is examined by the employee in terms of the application inputs and the attached documents. If there is no observation of the request, the employee approved the request and directly, the commercial registry will be published on the commercial concession page, and if there are notes, the request is returned to the person concerned.
  7. electronic
  8. day

Customers Service

Customer Service Number

22022222 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM