One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Filing complaints to credit granting entities regarding inaccurate data (if present) in individuals' and institutions' credit reports and following up on the matter until the issue is resolved.

  1. -Personal documents
  2. -Consent declaration
  3. -Authorization in case of designating another person to receive the request
  1. - The applicant must be 18 years old
  2. - To submit the request with the statement of raising the complaint to a mistake in the credit report
  3. It includes both beneficiaries of individuals and institutions
  1. beneficiary
  2. - The customer submits the request via the website of the electronic sheet to go to the (Contact us) page - He chooses the public inquiry service, filling the fields and writing its request - The customer can also communicate with a sheet via social media platforms via private messages to ask to solve the problem
  3. electronic
  4. Instant
  5. Specialist
  6. Customer Service Officer Communication with the phone call and inquire about the problem. -In the case of communication through social media platforms, the marketing team requests the customer's communication information, and then raises it to customer service.
  7. Semi-electronic
  8. One working day
  9. Specialist
  10. -The employee communicates with the credit donor to request correcting the wrong data, and after this is done, the employee communicates with the customer to emphasize solving the problem.
  11. electronic
  12. 4 working days

Customers Service

Customer Service Number

6777 2258 968+

Working hours (call center / customer services)

8:00 AM - 3:00 PM