One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


The process through which an investment request (renting a piece of land or ready-made buildings) is made through the electronic system prepared for that

  1. 1-The electronic investment application submitted by the relevant applicant.
  2. 2-Passport/residence card/national ID.
  3. 3-Copy of the company's budget.
  4. 4-Bank statement.
  5. 5-Power of attorney and authorizations.
  6. 6-Technical and financial summary.
  7. 7-Report on the quality of goods.
  8. 8-Technical report on the manufacturing process.
  9. 9-Partners' meeting minutes.
  10. 10-Commercial registration.
  11. 11-Establishment contract.
  12. 12-Articles of association.
  13. 13-Security form.
  14. 14-Investor's CV (profile).
  1. nothing
  1. beneficiary
  2. The investor submits an investment application through the region's website and determines the investment and the type of demand - Direct at the general operator in the Al -Mazyawina area - Informed by a private operator for Hala Golden Company or another investor in the area And download all the required documents and send the application.
  3. electronic
  4. 15 minutes
  5. Specialist
  6. The investment service employee audits the application - In the event of notes, the request is re -requests to the applicant, coupled with notes to correct them and transfer the status of the request in "verification" - In the absence of notes, the request status is transferred to "verified" and the request is transferred to the investment committee in the region
  7. electronic
  8. 15 minutes
  9. Decision maker
  10. The Investment Committee studies the application - In the event that the committee has notes on the request, the request for "re -verification" will be transferred and the notes on board the application to the submitted applicant - In the event that the request is rejected from the committee, the request for the request is transferred to "rejecting the request" with the attachment of the reason for the rejection - In the event that the request is approved by the committee, the request is transferred to "initial approval", where the system sends an email to the applicant to agree to the application and the need to review the area to complete the procedures
  11. electronic
  12. a work day
  13. Decision maker
  14. If the investor holds Omani or Yemeni citizenship. The plot of land is allocated and the request status is converted into final approval. If the investor of other nationalities is transferred to the "security approval" and the security form is sent to the Royal Oman Police
  15. electronic
  16. 3 working hours
  17. Specialist
  18. According to the response of the Royal Oman Police to the security form - In the event of security approval, the plot of land is allocated and the request for the request is transferred to final approval - In the event of no security approval, the request for the request is transferred to the request to reject the applicant due to the lack of security approval
  19. Semi-electronic
  20. From a day to 30 days
  21. Specialist
  22. The employee of the Investor Services Department, based on the approval of the Omani Police Committee and the Sultanate of the Police, in the event of its existence, transforms the status of the request into final approval, as a system sends a notice approval to the applicant.
  23. electronic
  24. 5 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM