One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service aims to provide support to craftsmen in various forms, such as providing tools and equipment, raw materials, training, participation in exhibitions, workshop preparation, restoration and maintenance, packaging, and marketing. These support services are offered by the authority to enhance the craftsmanship industries.

  1. -Home-based production business license (if applicable).
  2. -Previous training courses and certifications obtained by the craftsman.
  3. -Photos of the products.
  4. -Craftsmanship support request form.
  5. -Quotations (price offers).
  1. The individual craftsman is required for the following support:
  2. To be Omani nationality
  3. To be registered in the authority’s database.
  4. To have a home license for a literal activity by the Ministry of Trade, Industry and Investment Promotion.
  5. He has to join specialized professional training programs approved by the authority and successfully completed the course or has the practical experience that the authority appreciates.
  6. To manage and supervise the craft industry in support.
  7. Not to have previously been granted support during (2) two years before the application.
  8. To have a specific location to practice the craftsmanship of support.
  1. beneficiary
  2. The application is submitted
  3. electronic
  4. 5 minutes
  5. Specialist
  6. The request is reviewed by specialists
  7. electronic
  8. week
  9. Specialist
  10. The employee visits the beneficiary to evaluate the application
  11. Non-electronic
  12. week
  13. Decision maker
  14. The request and its conditions are verified by the competent committee and the notice of the person concerned with acceptance or rejection.
  15. Non-electronic
  16. week

Customers Service

Customer Service Number

22022222 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM