One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


Approval is obtained regarding the surface water drainage proposals or protections from the valleys outside the borders of the plots.

  1. -A request letter addressed to the Director of Technical Studies Department.
  2. -A copy of the plot ownership and its sketch.
  3. -A plan illustrating the required protections or the proposed surface water drainage.
  1. Submit the discipline proposal by a specialized consultant.
  2. - Obtaining the approval of the Ministry of Housing and Urban Planning in the event of a proposal for protections outside the limits of the pieces.
  3. - If the protection proposal includes the creation of a sandwall, the approval of the Building Licensing Department in the municipality of Muscat must be taken.
  1. beneficiary
  2. The beneficiary (the consultant) submits the application via email English
  3. Semi-electronic
  4. a work day
  5. beneficiary and specialist
  6. The competent employee studies and reviews the proposals, and in the event of notes, the consultant is notified of the amendment and re -submitting again for the final review.
  7. Semi-electronic
  8. 12 working days
  9. Decision maker
  10. In the event of approval, the plans are approved and the consultant is notified of approval with an official letter with the approved plan.
  11. Semi-electronic
  12. 2 working day

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM