One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A request submitted by the insured, who is the injured party, for a reconsideration of the decision made by the specialized medical committee, in order to present his case before the appellate medical committee.

  1. -Form 24 and Form 20 for occupational disability.
  2. -Decision of the specialized medical committee.
  3. -Medical reports.
  1. Determine the percentage of deficit (for professional deficit)
  2. - Application for appeal (Form 24 Social Insurance) after the decision of the competent medical committee within a month from the date of notifying the person of the decision
  1. beneficiary
  2. The insured shall submit an appeal request within a month after informing him of the decision of the competent medical committee, and in accordance with a social insurance form No. 24 (for professional deficit).
  3. Semi-electronic
  4. 1 day
  5. Specialist
  6. The competent employee receives applications, sorting them, preparing letters, and transferring applications to the Appeal Medical Committee.
  7. electronic
  8. 5 working days
  9. Decision maker
  10. The beneficiary is presented to the Appeals Medical Committee to review the deficit rate (for professional deficit).
  11. Non-electronic
  12. 1 working day
  13. beneficiary and specialist
  14. The beneficiary submits the benefit payment request after the decision of the Appeal Medical Committee. The request is studied and approved by the competent employee.
  15. Semi-electronic
  16. 5 working days

Customers Service

Customer Service Number

80077600 968+

Working hours (call center / customer services)

08:00 AM - 02:00 PM