One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service is concerned with submitting a vocational qualification request by individuals with mild to moderate intellectual disabilities who are eligible for qualification and are physically and mentally fit to benefit from the available training programs at the center. This is done through the social worker at the Trainees Affairs Department. The registration period is from the beginning of January until the end of March each year.

  1. • Civil ID information of the applicant and the guardian.
  2. • Information of the disabled person's ID card.
  3. • Recent medical report (issued within the last 6 months on the day of application), clearly indicating the type of disability.
  4. • Latest educational qualification (training, vocational).
  5. • Copy of the National Manpower Registry Card (for those above 18 years of age).
  1. • To be Omani, and it is permissible to accept non -Omanis according to the absorptive capacity
  2. • To be a category of persons with simple, rehabilitative mental disabilities, and it is permissible to accept the case of dual disabilities if it becomes clear that the possibility of qualifying them according to the areas of rehabilitation available in the center
  3. • The applicant's time age is not less than (16) years and does not exceed (30) years upon registration, and some cases may be excluded from the age condition by a decision of the technical committee in the center
  4. • To be dependent on himself in life matters.
  5. • Mental intelligence should not be less than (50) according to the size
  1. beneficiary
  2. The guardian / the guardian of the matter attends the center's trainees' affairs department to fulfill the identification documents required to complete the registration process for the professional qualification request at the center, and hand them over to the Department of Trainees Affairs
  3. Non-electronic
  4. day
  5. Specialist
  6. The Trainee Affairs Department verifies the authenticity of all data, and the attached medical report (to know the validity of the testimonies from the guardian / the guardian) examines, and the focus is especially on diseases accompanying some disabilities, for example (cardiovascular disease, epilepsy, infectious diseases, diabetes and pressure ) And every health or behavioral problem hinders / or an obstacle that hinders the process of training cases in the training program in the center. He performs the Department of Trainees, Comprehensive Social Research for the owner
  7. Semi-electronic
  8. City
  9. Specialist
  10. The Vocational Evaluation Department applies the evaluation form of the center with the concerned person to evaluate academic aspects, focus and attention skills, social media skills, self -care, matching and other basic skills in the professional evaluation of cases
  11. Semi-electronic
  12. week
  13. Decision maker
  14. The technical committee at the center decides in the cases presented to take the appropriate technical decision regarding it, whether it is acceptable to join the center or in the waiting lists, lack of acceptance or referral to another institution, and these decisions and recommendations are approved by the director of the center
  15. Semi-electronic
  16. City

Customers Service

Customer Service Number


Working hours (call center / customer services)

08:00 AM - 03:00 PM