One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


Auctions are announced in local newspapers, and then they are published on the municipality of Muscat's website and social media platforms. The auction documents can be obtained via email for a specified fee per auction.

  1. A copy of the payment receipt to the following e -mail (mm.pc@mm.gov.om), with the need to mention the following data: (Name and bidding number, delegate name, office phone number, mobile phone number, e -mail approved at the increasing, commercial register number).
  1. It is required that he be registered in the suppliers' record of the municipality of Muscat, and the beneficiary will be specialized in the field of bidding.
  1. beneficiary
  2. The beneficiary gets bidding documents via e -mail and studies it and provides his bid at the date specified by the advertisement.
  3. electronic
  4. 40 days
  5. Decision maker
  6. The competent committee in the municipality of Muscat shall open bids and adopt the decision to open paper, and then specialists in the General Directorate of Technical Affairs send bids to the beneficiary (within the institution) from the bidding to conduct the analysis process and raise the recommendation.
  7. electronic
  8. 4 working days
  9. Specialist
  10. The beneficiary (within the institution) conducts the analysis process and raises the recommendation and then returns the issue to the specialists in the General Directorate of Technical Affairs to submit the issue to the competent committee.
  11. Non-electronic
  12. 60 working days
  13. Decision maker
  14. The competent committee approved the decision and then the competent employee issues the commissioning message.
  15. Semi-electronic
  16. 30 working days

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM