One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Higher education institutions have the right to request a postponement of the date set for them to start an external quality assurance activity

  1. A letter of postponement request
  1. Including the justifications for the request for postponement in the letter
  1. beneficiary
  2. The beneficiary sends a letter of request to postpone an external activity to ensure quality
  3. Non-electronic
  4. unknown
  5. beneficiary and specialist
  6. The beneficiary pays the fees of the process due in the event of a late notification of the desire to request the postponement based on the policy of postponing the dates of the activities
  7. Non-electronic
  8. 10 working days
  9. Specialist
  10. The authority studies the request for postponement by presenting it to the Executive Committee to take the decision on it and approve it if this is the first demand for postponement
  11. Non-electronic
  12. a work day
  13. Specialist
  14. The authority shall present recommendations/the executive committee’s decision to the Board of Directors for approval, if this request is the second or more
  15. Non-electronic
  16. 7 working days
  17. beneficiary and specialist
  18. Addressing the beneficiary of the authority’s decision to request the submitted delay
  19. Non-electronic
  20. a work day
  21. Specialist
  22. The authority updates the timetable for external activities to ensure quality and postponed on the authority’s website, based on the decision of the Executive Committee/Board of Directors to request the delay submitted
  23. Non-electronic
  24. a work day

Customers Service

Customer Service Number

24121600 968+

Working hours (call center / customer services)

08:00 AM - 03:00 PM