One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


Receiving complaints, requests and proposals of citizens, residents and institutions.

  1. ID card and mobile phone number
  1. nothing
  1. beneficiary
  2. The beneficiary submits the application via the institution's email
  3. electronic
  4. 10 minutes
  5. Specialist
  6. The request is addressed in the institution and the response to the beneficiary
  7. Semi-electronic
  8. From a week to two weeks

Customers Service

Customer Service Number

24943182 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM