One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Issuing a permit to hold housing facilities in all their categories (hotels / hotel apartments / tourist camps / tourist resorts / heritage hostel / guest houses / green hostels)

  1. 1. A letter from the applicant
  2. 2. The approval of the Ministry of Heritage and Tourism
  3. 3. The right to use if the land is governmental
  4. 4. A copy of the ownership of the land and the surveying
  5. A copy of the ID card
  6. A mandate from the owner in the event of the application by the project consultant
  1. 1. An application must be submitted by the owner or whoever authorizes him
  1. beneficiary
  2. The applicant, the beneficiary, or the consultant submits the application through the website to the General Administration of Operations
  3. electronic
  4. 5 minutes
  5. Specialist
  6. The request is sent to the relevant formations to study the project, put the security, traffic and safety measures, requirements and safety through engineering plans, and make a field visit to ensure that they are fulfilled
  7. electronic
  8. According to the responses concerned
  9. Decision maker
  10. The security permit is issued based on the responses concerned
  11. electronic
  12. Within one day

Customers Service

Customer Service Number


Working hours (call center / customer services)

24 hours