One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Issuing a permit to docking tourist, commercial and military ships

  1. A letter from the Ministry of Foreign Affairs
  2. A letter from the navigational agent
  3. Attach all documents
  4. Pictures of passports
  5. Any documents are requested
  1. nothing
  1. beneficiary and specialist
  2. The application is submitted for military ships - a letter from the Ministry of Foreign Affairs is attached to a letter from the embassy requesting the declaration of the ship in the Ports of the Sultanate. As for the commercial and tourist ships, a letter from the shipping agent of the ship is attached to all the documents and the approval of other concerned authorities.
  3. Semi-electronic
  4. It depends on responses from the relevant formations and some parties
  5. Decision maker
  6. The security permit is issued according to the data in the letter and according to the time period
  7. Semi-electronic
  8. It depends on external responses

Customers Service

Customer Service Number


Working hours (call center / customer services)

24 hours