One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Conducting tests on industrial products to control their quality and extent they conform to the standard specifications

  1. • Filling out the service application form.
  2. • Personal ID card.
  3. • Commercial registration number.
  4. • Electronic payment card.
  1. • The test report is not legal unless it is signed and approved by the laboratory department in the conformity department.
  2. • The applicant must submit an examination or bill application form to finish the procedures for receiving the test report.
  3. • The test report only expresses the samples that have been examined or analyzed and does not express the rest of the samples that were not examined.
  4. • It is not considered (not accustomed) to the test report as a certificate identical to the product. (The conformity department must be reviewed to obtain the conformity certificate).
  5. • The applicant must address the director of the conformity department with an official message regarding any amendment to the testing report (without results) provided that the application is submitted within a week from the date of receipt of the report.
  6. • Copies or photographing the test report is not legal unless it is adopted by the conformity circle.
  7. • The applicant is entitled to obtain a lost allowance from the test report or any number of a true copy, with an official request submitted to the director of the conformity department and pay the fees prescribed legally.
  8. • The test report may not be used to litigate before the competent courts except after obtaining official approval from the Directorate.
  9. • It is forbidden to use the test report for advertising and advertising purposes.
  10. • The report of the report is six months from the date of the issuance of the issuance of the specialists in the conformity department to extend or renew the report
  11. • Any scraping, modification or addition in the test report is considered null and void.
  12. • The Directorate is not responsible for the test report in the event of delay in receiving it for a period exceeding three (3) months from the date of its issuance.
  13. • Those who misuse the test report in order to mislead the consumer.
  14. • Those who violate the conditions and conditions mentioned above are subject to legal accountability.
  1. Specialist
  2. The competent employee studies the application in the first stages of the service request
  3. Non-electronic
  4. 10 minutes
  5. beneficiary
  6. The application is submitted in the presence of the applicant for examination of samples
  7. Semi-electronic
  8. 10 minutes
  9. beneficiary
  10. The beneficiary is pushing electronically via the electronic payment system
  11. electronic
  12. 5 minutes
  13. Specialist
  14. The specialist examines laboratory samples
  15. Non-electronic
  16. From day to 49 days
  17. Specialist
  18. The specialist adopts reports and issuing the certificate
  19. Semi-electronic
  20. hour
  21. beneficiary
  22. The beneficiaries of the Foundation visit to receive the report
  23. Non-electronic
  24. 10Y Kag

Customers Service

Customer Service Number

80000070 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM