One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The systems are approved after ensuring their compliance with the standards and technical specifications related to electronic document and records management at the National Testing Center, which is affiliated with the National Archives and Records Authority.

  1. 1. Registration form for the test
  1. nothing
  1. beneficiary
  2. 1. The applicant who wishes to conduct the compatibility test at the National Test Center must send the form for submitting the application to the National Documentation and Archives Authority.
  3. electronic
  4. 10 d
  5. Specialist
  6. The applicant must conduct an initial evaluation to determine whether to conduct a compatibility test or not, for example the system evaluation if he has the basic characteristics of managing documents and electronic documents for the transfer of the compatibility test or not.
  7. Semi-electronic
  8. 5 working days
  9. beneficiary and specialist
  10. The initial evaluation of the system will be made between the applicant and the authority before moving to test the compatibility.
  11. electronic
  12. 1-2 days
  13. Specialist
  14. 1. If the applicant fails to initial evaluation of the system, it will be granted a report that includes recommendations 2. If the applicant passes the initial evaluation of the system, he will move to other stages.
  15. Semi-electronic
  16. 2-3 days
  17. Specialist
  18. 1. The applicant must pay administrative fees before specifying the date of the system/product test. 2. If the applicant is a government agency, he pays an amount of 500 Omani riyals. If the applicant is a profitable company, he pays an amount of 700 Omani riyals, and in the event of payment, the amount paid is not retrieved.
  19. Non-electronic
  20. 5 minutes
  21. Specialist
  22. 1. The date of the system /product test must be determined within 6 months since the beginning of submitting the agreed test request between the applicant and the authority. In the event that the test date is not determined during the specified time period, the application will be canceled, and the applicant must apply again for the test, which is forced to pay administrative fees again, unless the delay is by the authority’s team.
  23. Semi-electronic
  24. 6 months
  25. Specialist
  26. After specifying the time and date of the test, the compatibility test between the authority and the applicant will be conducted
  27. electronic
  28. 5-6 weeks
  29. Specialist
  30. 1. In the event that the compatibility test is not passed, a detailed report will be granted to the applicant that includes the authority's notes and recommendations. In the event that he wants to test the system /product again, he must submit a new request, and pay the administrative fees again. He must also be proven during the new test that he had fulfilled all the observations that were made by the previously concerned work team and passed the elements that he failed to pass the first test.
  31. Semi-electronic
  32. 2-3 weeks
  33. Specialist
  34. The compatibility certificate will be granted only to the system / product that passes 100% of the basic requirements, and at least 70% of the total requirements for managing documents and electronic documents. It will be added to the list of approved systems and compatible with the standards of the authority.
  35. electronic
  36. a work day

Customers Service

Customer Service Number

24130020 968+

Working hours (call center / customer services)

08:00 AM - 01:30 PM