One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Issuing a Preliminary Approval for the Service Request - With the requirement to attach a dedicated electronic application form for the service, and the final approval will be granted after the authorization from the Information Technology Department at the Ministry of Health.

  1. 1- Filling out the service request form.
  2. 2- Attaching a copy of the commercial register.
  3. 3- Attaching a copy of the national ID card of the service provider.
  4. 4- Attaching a copy of the national ID card and academic certificates of the delivery personnel.
  5. 5- Filling out a commitment form.
  1. 1- The complete desire to practice medicine delivery. With the attachment of a service request message
  2. 2- - Fill out the service application form.
  3. 3- Attach a copy of the commercial registry.
  1. Specialist
  2. Providing an official message by requesting the service of the service of conducting medicine activity according to Ministerial Resolution No. 92/2020.
  3. Semi-electronic
  4. 5 working days
  5. Specialist
  6. The request and communication are studied in telephone to ensure the credibility of the service application
  7. Non-electronic
  8. 5 days
  9. beneficiary and specialist
  10. Attach the conditions for requesting the service via e -mail, and in case of wanting to initiate the provision of the service, they are granted initial approval
  11. Semi-electronic
  12. 5 working days
  13. Specialist
  14. Attach all the required outlets according to the attached to the service, with the attachment of a form for a special electronic application only for the delivery service to the drugs to be adopted from the Ministry's Information Technology Department
  15. Semi-electronic
  16. 5 days
  17. beneficiary and specialist
  18. After adopting the application and approving it from the Information Technology Department, they will be granted final approval for one year only
  19. Semi-electronic
  20. 30 days

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM