One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Receiving reports related to issues and incidents of medical devices and supplies, investigating them, and issuing corrective action plans.

  1. - The form for reporting incidents of medical devices and supplies.
  1. Fill out the form for reporting the accidents of devices and medical supplies
  2. - Sampling
  1. beneficiary
  2. The beneficiary submits the application by filling out the form for reports of accidents and medical supplies accidents.
  3. Non-electronic
  4. 15 minutes
  5. Specialist
  6. The request is studied by the institution's specialists to verify the details of the complaint. And communicate with the local agent of the product to clarify the problem.
  7. electronic
  8. 90 working days
  9. Specialist
  10. Send an email to confirm the closure of the problem attached to the corrective action necessary to adhere to it
  11. electronic
  12. 10 minutes

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM