One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


Request to register a pharmaceutical product

  1. 1- All documents detailed and specified in the eCTD Guideline.
  2. 2- Payment invoice.
  1. 1- The file must be submitted in ECTD format
  2. 2- All certificates are approved and valid
  1. Specialist
  2. The company's manufacturer's agent or marketed to the pharmaceutical preparation submit a registration file application
  3. electronic
  4. 60 working days
  5. beneficiary and specialist
  6. The agent submits the file personally to the pharmacist who specializes in receiving at the time and date specified
  7. Non-electronic
  8. hour
  9. Specialist
  10. The pharmaceutical file file is evaluated from the humanitarian registration section and the permanent committee
  11. Non-electronic
  12. 120 working days
  13. Specialist
  14. The requirements are sent with an official message to the agent, with a period of time
  15. Non-electronic
  16. 90 working days
  17. Specialist
  18. The product file is sent to the pricing section to prepare the pricing form so that the file can be entered to the registration committee
  19. Non-electronic
  20. 30 working days
  21. Specialist
  22. A list of preparations that was evaluated and prepare the pricing form for it to be discussed in the monthly committee meetings
  23. Non-electronic
  24. 30 working days
  25. Specialist
  26. An official letter is sent to the committee’s decision with the righteous prices, with a period of 30 working days to agree or object to the price
  27. Non-electronic
  28. 14 working days
  29. Specialist
  30. The registration certificate is printed and sent to the chairman to signature
  31. Non-electronic
  32. 30 working days
  33. Specialist
  34. The product registration for the technical committee to register is re -registered to decide on the company's objection to the price
  35. Non-electronic
  36. 30 working days
  37. Specialist
  38. An official letter is sent at the approved prices with a period of 30 working days for the second objection
  39. Non-electronic
  40. 14 working days
  41. Specialist
  42. The registration request is returned to the technical committee to registration to decide on to intercept the provider from the company
  43. Non-electronic
  44. 30 working days
  45. Specialist
  46. The registration certificate is printed and sent to the Chairman of the Committee to sign
  47. Non-electronic
  48. 30 working days

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM