One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


Registration of Health Products

  1. - A copy of the pharmaceutical warehouse license issued by the Directorate of Pharmaceutical Licenses - Directorate General of Pharmaceutical Affairs and Drug Control
  2. - A copy of the commercial agency certificate issued by the Ministry of Commerce and Industry.
  3. - A filled-out form according to the attached template.
  4. - The documents mentioned in the form.
  1. _
  1. beneficiary and specialist
  2. The beneficiary (the local agent) requests to submit an appointment through e -mail or submit an official letter to the ministry. The competent employee sets the date for receiving the file according to the appointment schedule
  3. Non-electronic
  4. 30 working days
  5. Specialist
  6. The beneficiary pays the amount due to the preparation fees
  7. Non-electronic
  8. 5 days of work
  9. Specialist
  10. The employee enters data in the approved system and its drugs (IDCPS) and then study and evaluate the product registration file and transfer the laboratory file for evaluation and analysis
  11. Semi-electronic
  12. 360 a day work
  13. Specialist
  14. The employee offers a request to register the preparation to take the appropriate action
  15. Non-electronic
  16. 30 working days
  17. Specialist
  18. The employee issues a product registration certificate
  19. Non-electronic
  20. 30 working days

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM