One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Receiving Reports of Medication Side Effects and Evaluating Them.

  1. 1. Adverse Effects Reporting Form
  2. 2. Entering Data Electronically in the VigiFlow System
  1. nothing
  1. Specialist
  2. The beneficiary submits the report through the Ministry of Health website or the Vegi Flo program
  3. electronic
  4. one day
  5. Specialist
  6. Ensure that the report received by all the basic data (patient information, amount information, the name of the drug and the reverse effect of the drug)
  7. electronic
  8. Three days
  9. Specialist
  10. The analysis of the recipient report to verify that the drug is the cause of the contrary to the drug
  11. electronic
  12. Five days
  13. Specialist
  14. Participation of the report with the General Health Organization by sending it to the Oppsala Pharmaceutical Center
  15. electronic
  16. one day

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM