One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Application submitted by any normal or legal person to obtain a contract for the exploitation license of the patent for which a certificate of patent has been granted by the registrar.

  1. Payment receipt
  2. Letter to His Excellency the Minister, accompanied by a statement from two original copies outlining the facts upon which the applicant relies, and supported by two original copies providing evidence of the accuracy of the statement.
  1. - The request is submitted after the expiration of a period of 4 years of submitting a protection application for innocence or 3 years after the date of obtaining the patent
  2. - If a judicial or administrative body decides that the method of exploitation by the owner of the innocence or the licensee is not competitive and the minister is convinced that the exploitation of the invention by granting him the compulsory license will stop this practice, and he may before the grant of grants to hear the owner of the innocence or any person with interest.
  3. - If the public interest requires that.
  4. - If the innocence owner is practicing his exclusive rights in an arbitrary or short manner in taking measures to prevent the licensee by him from exercising exclusive rights in an arbitrary image
  5. - If the invention is not available in adequate quantities or quality or affordable prices due to manufacturing in the Sultanate or because of import>
  6. - If there is another innocence request (the second innocence) that involves an advanced artistic invention, and it has an economic importance
  7. A matter for the invention demanded in the first innocence, which cannot be infringed without exploiting the second innocence
  1. Specialist
  2. - Attending the owner of the request or the commissioner to sign, or the delegate of an intellectual ownership office, to the one station to submit the service request and mean to the minister Pay the fees for that.
  3. Non-electronic
  4. 15 minutes
  5. Specialist
  6. - Checking the request if it fulfills the requirements of Article (13) of the law - The office must notify the request deposit, with the statement of the reasons for this and its invitation to submit notes within 90 days from the date of depositing the application. - Send a copy of the request to the owner of the innocence to make notes within 90 days from the date of receiving the notification - The office holds a hearing and notifies all parties to the date of the session, giving them a period of 30 days on the date specified for hearing. After the hearing session, the office provides all the documents, notes and information related to the minister
  7. Non-electronic
  8. Two months to 3 months
  9. Specialist
  10. - The minister is directed to grant or reject the license - The dangers of the innocence of the innocence in writing of the minister’s decision, with the determination of the period of licensing and the aforementioned work in Article 13 of the law Publishing in the Official Gazette.
  11. Non-electronic
  12. A month to 3 months

Customers Service

Customer Service Number

80000070 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM