One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Submission of the applicant, the authorized signatory, or the representative of the agent of the Intellectual Property Office, to request a grievance against the Registrar’s decision regarding the patent application registered at the National Intellectual Property Office.

  1. The letter of response to the office’s decision, while attaching documents in support of the response.
  1. The grievance is required for the decision to reject the office.
  1. beneficiary and specialist
  2. The attendance of the applicant or the commissioner to sign, or the delegate of an intellectual ownership office, to the one station, to submit the grievance request to the National Intellectual Property Office and pay the fees prescribed to do so.
  3. Non-electronic
  4. 5 minutes
  5. Specialist
  6. The competent employee studies the grievance request submitted by the concerned person. The competent employee issues a decision either accepting the application in the publication procedures, while in the event that the application is rejected, the person concerned shall be grievance in the court within 60 days of receiving the decision.
  7. Non-electronic
  8. 5 days of work

Customers Service

Customer Service Number

80000070 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM