One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

To obtain a written permit issued by the authority to start water desalination activity of a special nature

  1. An official letter from the applicant
  2. Account statement document
  3. - Articles of association document for the proposed exemption holder
  4. - A certified copy of the constitutional documents of the proposed licensee (if any)
  5. Shareholders agreement document
  6. Business proposal statement document
  7. - A letter from the authorized signatory on behalf of the proposed licensee confirming that the company is operating as an on-going facility
  8. - Fill out the service request form with the required data and information
  1. - The applicant must be fulfilled by the conditions, criteria and controls determined by the authority (standards of the right person) with the full payment of the application fee.
  1. beneficiary
  2. The beneficiary submits the application by filling out the required form and data.
  3. Non-electronic
  4. do not apply
  5. Decision maker
  6. The commission considers the beneficiary's request to determine the decision to accept or reject the request.
  7. Non-electronic
  8. 4 weeks
  9. Decision maker
  10. The authority shall take the decision to accept or reject the request.
  11. Non-electronic
  12. do not apply

Customers Service

Customer Service Number

24609700 968+

Working hours (call center / customer services)

08:00 AM - 03:00 PM