One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A platform for subscribers to electricity, water and sanitation services to file complaints and inquiries related to the services of licensed companies.

  1. The company's official response to the subject matter of the complaint.
  2. - Electricity or water meter examination report, if any.
  3. - Water leaks inspection report, if any.
  4. - Detection of electricity or water consumption.
  5. - Any photos or related reports.
  1. - Submit a complaint with the company providing the service and obtain an official response.
  1. beneficiary
  2. Enter personal data and a complaint summary or inquiries and attach the required documents, if any.
  3. electronic
  4. 5 minutes
  5. Specialist
  6. Ensure that the data and attachments related to the complaint or inquiries are correct.
  7. electronic
  8. One working day
  9. Specialist
  10. The official response to the applicant for complaint or inquiries.
  11. electronic
  12. 60 working days

Customers Service

Customer Service Number

24609700 968+

Working hours (call center / customer services)

08:00 AM - 03:00 PM