One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Receiving requests to exempt and study free treatment and treatment fees, make a detailed report for each case and submit applications to the Ministry of Finance.

  1. 1- ID card
  2. 2- Passport
  3. 3- Commercial registry
  4. 4- Revealing the required amounts
  5. 5- Medical report
  6. 6- Social Report
  7. 7- Insurance if available
  8. 8- Personal data
  9. 9- Other
  1. 1- Cancer cases are not accepted
  1. beneficiary
  2. The beneficiary (the therapist does not free treatment) request an exemption from treatment fees from the university hospital
  3. Non-electronic
  4. one day
  5. Decision maker
  6. The competent committee studies the request to exempt from treatment fees and refer the application to the Ministry of Finance
  7. Non-electronic
  8. one day
  9. Specialist
  10. The Ministry of Finance approves a request for an exemption from treatment fees and issues an exemption card from treatment fees for the beneficiary. Approval is delivered to the university (the auditors' services department) and the card is delivered in the event of approval to the beneficiary
  11. Non-electronic
  12. Depends on the response of the Ministry of Finance (up to six months)

Customers Service

Customer Service Number

24141511 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM