One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


Requesting the issuance of the letters of the bank guarantee for companies for the end of the license and the completion of the work at the work site or for replacing the current bank guarantee with another bank guarantee, as the concerned person applies to obtain a letter of release of the warranty amount.

  1. Bank Guarantee
  2. Minute license
  3. Field visitor report
  4. Approach report
  5. A statement from the legal department that there are no violations or legal cases
  1. The company is not late
  2. The company does not have legal issues or prosecutions
  3. Setting the site and verifying that there are no materials or waste in it
  1. Specialist
  2. The beneficiary submits the application through e -mail or personal attendance.
  3. Semi-electronic
  4. 10 minutes
  5. Specialist
  6. The request is studied by the institution's specialists to verify the requirements, controls and other demand details, such as verifying the lack of late dues for the government and not late in addition to reports and settling the site, in light of it, it is possible to adopt or reject the request if necessary.
  7. electronic
  8. Within less than 24 hours
  9. Specialist
  10. Upon approval of the request, a paper letter is issued and approved by the release of the bank guarantee and sent to the concerned authority in preparation for sending it to the bank.
  11. Non-electronic
  12. 30 minutes

Customers Service

Customer Service Number

24225000 968+

Working hours (call center / customer services)

07:30 am - 04:30 PM (flexible working system)