One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service is concerned with requests for renewing the documentation of rental contracts for housing -commercial contracts.

  1. A copy of the legal authorizations (power of attorney) and proof of ownership and land sketch.
  1. The owner of the property must be Omani nationality
  2. Personal presence of both parties
  1. beneficiary
  2. Fill out the application for documenting a new contract or renewing electronic and full fields with the electronic signature of the applicant and attaching the required documents through the electronic portal related to the municipal licenses system or through the bond offices and pay the service request fees.
  3. Non-electronic
  4. 10 minutes
  5. Specialist
  6. Pointing the beneficiary in the event of deficiencies or setting an appointment for inspection if required.
  7. Non-electronic
  8. a work day
  9. beneficiary
  10. Pay the required municipal fees.
  11. Non-electronic
  12. 10 minutes
  13. Decision maker
  14. Adoption of the new lease contract.
  15. Non-electronic
  16. 10 minutes

Customers Service

Customer Service Number

26731111 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM