One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The approval issued by the competent municipality includes allowing the work of the hookah cafe after making sure of the implementation of all the applicable health requirements

  1. Document from the lease contract
  2. Commercial registration papers
  3. Civil defense permit
  1. nothing
  1. beneficiary
  2. Fill an electronic form with attach the required documents
  3. electronic
  4. One hour
  5. Specialist
  6. Study of specialists by the municipality
  7. electronic
  8. a work day
  9. Decision maker
  10. Adoption of the request after the inspection
  11. electronic
  12. a work day
  13. beneficiary
  14. Payment after adopting the request
  15. electronic
  16. 10 minutes

Customers Service

Customer Service Number

26731111 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM