One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Telecommunications service providers (telecom companies) submit a request for the cancellation of a previously approved telecommunications service tariff (price, terms, and conditions) to be evaluated and approved by the regulatory authority in accordance with the Retail Tariff Regulation.

  1. The submission of the tariff request form and entering tariff details and conditions electronically into the system is required for all telecom companies, including dominant ones. Additionally, dominant telecom companies must provide a cost calculation model along with the tariff request. On the other hand, non-dominant companies are not required to submit the cost calculation model. Both types of companies need to fulfill the electronic submission requirements for their tariff requests.
  1. Submit the application via the RTS system while providing all the basic data required according to the regulations clearly
  1. beneficiary
  2. Submission of the application
  3. electronic
  4. 1 day
  5. Specialist
  6. Revision and approval review
  7. electronic
  8. 5 - 15 days

Customers Service

Customer Service Number


Working hours (call center / customer services)

07:30 AM - 03:00 PM