One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The approval of road projects submitted by the entities that owns the project

  1. -A formal letter from the executing company of the project.
  2. -Submission of engineering plans.
  3. -Approval of the plans by the relevant authorities:
  4. -If the road is a major highway, it requires approval from the Ministry of Transport, Communications, and Information Technology.
  5. -If the road is a secondary road, it requires approval from the Ministry of Interior, represented by the General Directorate of Municipalities in the governorate.
  1. nothing
  1. beneficiary
  2. Submit the application electronically and attached to it the engineering plans and the approvals of the relevant authorities of the project
  3. electronic
  4. 5 minutes
  5. Specialist
  6. Study project plans in terms of traffic engineering and make engineering modifications if necessary
  7. electronic
  8. 6 days
  9. Decision maker
  10. Adoption of plans in terms of traffic after studying them
  11. Semi-electronic
  12. a work day

Customers Service

Customer Service Number


Working hours (call center / customer services)

24 hours