One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Paper form for the student to fill out the information to issue the following: -Replacement of damaged university ID card -Replacement of lost university ID card -Replacement of lost official certificate -Official grade report -Certificate translation

  1. Nothing
  1. That the student has a record at the university
  2. Pay the bank card
  1. beneficiary
  2. The beneficiary prints the form from the website and fills it
  3. Semi-electronic
  4. minute
  5. beneficiary
  6. The beneficiary sends the form via electronic mail / or attending personally to deliver the form to the Deanship of Admission and Registration (Academic Affairs Department)
  7. Semi-electronic
  8. A minute by email / personally
  9. Specialist
  10. The deanship specialists study the beneficiary's request to obtain the academic documents mentioned in his application form
  11. Semi-electronic
  12. 5 minutes
  13. Specialist
  14. The specialists approved the application for academic documents and handing the documents to the beneficiary
  15. Semi-electronic
  16. 5 minutes

Customers Service

Customer Service Number

24141511 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM