One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


The operator sends the tender proposal to the Tender Committee at the ministry for review. The committee discusses the proposal during its weekly meeting with the company, according to the prepared agenda. Based on the discussion, a meeting report is issued with the decision taken, which is then sent to the operators for implementation.

  1. -Sending an email requesting the review and approval of the proposal.
  2. -Attaching the application form electronically.
  1. nothing
  1. Specialist
  2. The competent employee receives tenders proposals via e -mail or to confirm the operators in the event of tenders proposals for the following week.
  3. Semi-electronic
  4. Two days of work
  5. Specialist
  6. The competent employee prepares the weekly meeting agenda of the Tender Council Committee in accordance with the proposals submitted by the operators and set up a timeline for them and then send them to the operators separately, each according to its specified timing, with the sending of all the agenda to the members of the Tender Council.
  7. Semi-electronic
  8. One working day
  9. Specialist
  10. The competent employee prepares the minutes of the weekly meeting of the Tender Council Committee and then reviews and approved by the competent official and sends him to the operators separately after his approval, with sending the minutes comprehensive to the members of the Tender Council Committee.
  11. Semi-electronic
  12. 5 days of work

Customers Service

Customer Service Number

24225000 968+

Working hours (call center / customer services)

07:30 am - 04:30 PM (flexible working system)