One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Analysis of a laboratory report for a food product to ensure its compliance with the standard specifications.

  1. Request letter
  2. - Commercial Registry
  3. - Laboratory report from a certified and registered laboratory
  4. The explanatory data card for the product
  1. - The report is issued by a certified and registered laboratory.
  2. - The commercial registry is valid
  1. beneficiary
  2. The beneficiary submits the application via the service email and attach the required documents
  3. Semi-electronic
  4. 5 minutes
  5. Specialist
  6. The request is studied by specialists and verification of requirements, controls and other demand details.
  7. Semi-electronic
  8. 1 - 5 days
  9. beneficiary
  10. Upon approval of the application, the applicant should pay the required fees to complete the service and send the payment receipt via e -mail
  11. Semi-electronic
  12. 1 - 2 days
  13. Specialist
  14. The competent employee makes sure to pay, adopts the report and sends him to the beneficiary by e -mail
  15. Semi-electronic
  16. 1 - 2 days

Customers Service

Customer Service Number

24952060 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM