One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service displays a list of all industrial licenses under the Industrial Operations Department. It allows the user to view details of the licenses, renew or cancel them, as well as submit a new license application. This service is available for investors, authorized signatories, and authorized personnel.

  1. An economic feasibility study inclusive of the project's investment costs, equipment catalogs, production methods, and some approvals from the relevant authority based on the type of activity, as well as a lease agreement or blueprint in case of land ownership.
  1. To have industrial land to establish the project
  1. beneficiary
  2. The request is submitted through a portal that invests easily attached to the required documents
  3. electronic
  4. 10 minutes
  5. Specialist
  6. The specialized employee studies the application technically, the method of production and the size of the industrial project
  7. electronic
  8. 5 days
  9. Decision maker
  10. It is approved in the event that he meets the conditions or update in the event of deficiencies or rejection in the event that he does not meet the conditions
  11. electronic
  12. 5 minutes
  13. beneficiary
  14. He pays licensing fees after the application is approved
  15. electronic
  16. 5 minutes
  17. beneficiary
  18. The license is delivered electronically
  19. electronic
  20. Two minutes

Customers Service

Customer Service Number

80000070 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM