One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The grievance that the person submits against the decision issued in the request for economic concentration issued by the minister.

  1. Name and address of the applicant.
  2. Date of issuance of the decision being appealed and the date of notification.
  3. A copy of the economic concentration request submitted to the ministry, subject to the appeal.
  4. The subject matter of the grieviance and its reasons.
  5. Supporting documents for the grieviance.
  1. Grievance within 60 days from the date of the rejection decision was issued
  1. beneficiary
  2. The beneficiary shall submit the application on paper to the ministry
  3. Non-electronic
  4. hour
  5. Specialist
  6. Restricting grievances in the grievance record, with the applicant granting a receipt by proving receipt, number and date of registration, with a grievance to the center to reconsider the request for economic focus.
  7. Non-electronic
  8. A day to 3 days
  9. Specialist
  10. Directing the economic focus circle consider the economic focus request. And the complaint request was submitted to the minister after reconsideration with the recommendation from the center.
  11. Non-electronic
  12. week
  13. Decision maker
  14. The minister shall issue his decision within 30 days from the date of submitting the grievance. And inform the applicant in writing of the decision to decide on the grievance within 7 days from the date of its issuance.
  15. Non-electronic
  16. 30 days

Customers Service

Customer Service Number

80000070 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM