One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service allows individuals who have completed the general education to obtain a general education diploma certificate

  1. A copy of the personal ID card
  2. Transaction request form
  1. ID card data match with the applicant
  2. A complete treatment application form
  1. beneficiary
  2. The applicant visits the department, takes off the form, submits the application with a copy of the civil card
  3. Non-electronic
  4. 15 minutes
  5. Specialist
  6. The competent employee studies the application, reviews the form, and matches the applicant's data
  7. Non-electronic
  8. 5 minutes
  9. Specialist
  10. The employee specializes in searching and extracting the certificate, using the Sultanate of Oman Educational Gate system, a missing allowance system, or research in the paper archive Then the data is entered into the electronic system in order to facilitate the printing of the certificate in the custom papers.
  11. Semi-electronic
  12. 5 - 30 minutes
  13. beneficiary
  14. And the end of the procedure, the beneficiary receives the required certificate from the service net
  15. Non-electronic
  16. 2

Customers Service

Customer Service Number

24255000 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM