One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request for Value Added Tax (VAT) Refund Every 3 Months

  1. Attach a checklist or copies of the top seven purchase invoices and the top seven sales invoices.
  1. -To be registered in all types of taxes in the event of the company's activity requires this
  2. That the amount required is no more than five years of tax linking
  3. -The tax link is to be linked to the year to be recovered.
  4. -The tax subject has submitted all tax decisions.
  5. That the tax subject has paid all the taxes due on it.
  1. beneficiary
  2. The subject submits the recovery application
  3. electronic
  4. 5 minutes
  5. Specialist
  6. The request is studied by the tax apparatus
  7. electronic
  8. 45 working days
  9. Specialist
  10. After studying, it is approved or rejected
  11. electronic
  12. 5 minutes

Customers Service

Customer Service Number


Working hours (call center / customer services)

07:30 AM - 02:30 PM