One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service allows individuals to certify replacement certificates for lost ones.

  1. A copy of the ID card and a transaction completion form
  1. -The applicant data matches the personal card data
  2. -A complete transaction completion form
  1. beneficiary
  2. The application is submitted by the beneficiary
  3. Non-electronic
  4. 2 minutes
  5. beneficiary and specialist
  6. The application is studied and processed by the competent employee, then the beneficiary pays.
  7. electronic
  8. 2 minutes
  9. Decision maker
  10. The request is approved by the department director
  11. Non-electronic
  12. 2 minutes

Customers Service

Customer Service Number

24255000 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM