One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


This service is provided to install a pump on a working well.

  1. A document of ownership of the property, a valid usufruct contract, or a survey drawing of the site
  2. A letter of no objection from the partners in the well (if any).
  3. A copy of the well inventory and registration certificate
  1. -Approval of the well partners
  2. - That the well be working
  3. - The well should be confined and registered
  1. beneficiary
  2. The beneficiary applies for licensing and attaching documents. After paying the application fees, the path and the administrative division followed by the request from the system automatically, according to the geographical location.
  3. electronic
  4. 5 minutes
  5. Specialist
  6. Transferring the request to the administrative division according to the geographical location. Ensuring the completion of the attachments and the validity of the data in the request. Visit the site for field inspection and raise the technical report
  7. electronic
  8. 1 - 5 days
  9. Decision maker
  10. The request is included in the procedural sequence until it reached the level of final accreditation by rejection or approval and adding the conditions of approval or reasons for rejection
  11. electronic
  12. 1 - 10 days
  13. beneficiary
  14. After approval and the application is sent, approval fees are paid via the website
  15. electronic
  16. 3 minutes
  17. the system
  18. After paying the approval fees, the permit is issued electronically in the system
  19. electronic
  20. 3 seconds

Customers Service

Customer Service Number

24952060 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM