One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service is provided to request maintenance and cleaning of a working well

  1. -A document owned by the property or the use contract in effect or the surveying fee for the site
  2. A copy of the well inventory and registration certificate
  1. -The partners are approved by the well
  2. - That the well be working
  3. - The well should be confined and registered
  1. beneficiary
  2. The beneficiary applies for licensing and attaching documents. After paying the application fees, the path and the administrative division followed by the request from the system automatically, according to the geographical location.
  3. electronic
  4. 5 minutes
  5. Specialist
  6. Transferring the request to the administrative division according to the geographical location. Ensuring the completion of the attachments and the validity of the data in the request and raising the technical report after visiting the site for field inspection
  7. electronic
  8. 1 - 5 days
  9. Decision maker
  10. The request is included in the procedural sequence until it reaches the level of final accreditation, pending the payment of fees and securing the excavation contractor
  11. electronic
  12. 5 - 14 days of work
  13. beneficiary
  14. After approval and the application is sent, approval fees are paid via the website
  15. electronic
  16. 3 minutes
  17. beneficiary
  18. After paying the fees, the applicant is transferred to the contractor’s selection portal and selecting the contractor who was chosen from the contractors list or by searching the commercial registry number and upon choice the SMS message will reach the contractor to notify him of his request.
  19. electronic
  20. 3 minutes
  21. beneficiary
  22. After the contractor's confirmation of his approval in the system, the insurance is paid and the license is issued electronically in the system and start work
  23. electronic
  24. 3 minutes
  25. beneficiary
  26. The contractor applies to completion of the work at the same request and the application is transferred again to the competent employee to study the application
  27. electronic
  28. 3 minutes
  29. Specialist
  30. Site inspecting and ensuring that there is no violation of the licensing conditions, the application is approved.
  31. electronic
  32. 1 - Working days
  33. Specialist
  34. After approval of the application to complete the work, the request is transformed into the accountant to retrieve the contractor's insurance
  35. electronic
  36. 1 - 5 working days

Customers Service

Customer Service Number

24952060 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM