One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service allows beneficiaries to apply for a license to drill an alternative well for the existing well. This service is available to individuals, government agencies and companies, and it is studied by water resources employees by preparing a technical report and conducting field visits. The service is divided into several types that fall according to the type of well to be desired. drilled if it is similar or not, and if the well is inside or outside the boundaries of the current well site, the types can be viewed through the website - Digging a similar alternative well within the boundaries of the site - A similar alternative drilling well outside the boundaries of the site - Digging a non-similar alternative well within the boundaries of the site - Digging a non-similar alternative well outside the boundaries of the site

  1. A document of ownership of the property, a valid usufruct contract, or a survey drawing of the site*
  2. A copy of the well inventory and registration certificate
  1. - The replacement well should be registered and confined to the name of the property owner.
  1. beneficiary
  2. The beneficiary applies for approval and attaches documents. After paying the application fees, the path and administrative division followed by the request from the system automatically, according to the geographical location.
  3. electronic
  4. 5 minutes
  5. Specialist
  6. Transferring the request to the administrative division according to the geographical location. Ensuring the completion of the attachments and the validity of the data in the request. Visit the site for field inspection and raise the technical report
  7. electronic
  8. 1 - 5 working days
  9. Decision maker
  10. The request is included in the procedural sequence until it reached the level of final approval with approval or rejection of the request, then the approval conditions or reasons for rejection are placed
  11. electronic
  12. 12 - 28 days of work
  13. beneficiary
  14. After approval and the application is sent, approval fees are paid via the website
  15. electronic
  16. 3 minutes
  17. beneficiary
  18. After paying the fees, the applicant is transferred to the contractor data portal and the selection of the contractor who was chosen from the contractors' list or by searching the commercial registry number and upon choice the SMS message will arrive to the contractor to notify him of his request.
  19. electronic
  20. 3 minutes
  21. beneficiary
  22. After the contractor's confirmation of his approval in the system, the insurance is paid by the contractor and the request is transferred to the beneficiary to pay his insurance
  23. electronic
  24. 3 minutes
  25. beneficiary
  26. The request is transferred to the beneficiary to pay the insurance required, and after payment, the license is issued electronically in the system
  27. electronic
  28. 3 minutes
  29. beneficiary
  30. The contractor applies to completion of the work at the same request and the application is transferred again to the competent employee to study the application
  31. electronic
  32. 3 minutes
  33. beneficiary
  34. Sending the site and making sure that there is no violation of the licensing conditions And choose if the beneficiary wants to keep the old well, keep the alternative well or keep the wells. And according to the compatibility of the requirements, the request is approved and the new well inventory board is installed
  35. electronic
  36. 1 - 5 days
  37. Specialist
  38. After agreeing to complete the work. The contractor's insurance is retrieved and the applicant's insurance is chosen if the alternative well is chosen when the technical inspection of the site is shown under the filling of the old well and the inventory certificate is issued electronically. The contractor's insurance is restored only if the old well is kept or kept on the two wells
  39. electronic
  40. 1 - 5 days

Customers Service

Customer Service Number

24952060 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM